F.A.Q.

- Shipping Information -

Our designs are handcrafted to order and usually ship in in 2-3 business days. Our holiday processing time may possibly be longer depending on volume of orders at a given time. All of my items are handcrafted made to order first come, first serve. 

USPS First Class Shipping:
Orders with all information included will ship in 1-4 business days. Every order ships with delivery confirmation and usually takes 3-7 business days for delivery, however it can take longer during the Holidays.

USPS Priority Shipping:  Ships with delivery confirmation and usually takes 2-3 business days for delivery. Priority delivery is not guaranteed by USPS. 

USPS Express Shipping:  Ships with delivery confirmation and takes 1-2 days for delivery. Express delivery is guaranteed by USPS.

USPS International Priority Shipping Price Depends on Location.

 

- Exchange Information -

Not sure about your size?  We can help with that... At Kherish we offer easy free exchanges.  Just send us an email at info@kherish.com to receive your free prepaid label.  Please include your name, order number and the option you would like instead.  Once you receive your label please include the same information in your return package.  Exchanges can take up to 2 weeks upon us receiving your original order.  This policy is for kherish.com purchases only.  Thank you.

 

- Return Information -

For all jewelry returns, please email us at info@kherish.com for authorization number.  Items returned without an authorization number will be refused and returned to sender.  You must email us for authorization number within 7 days of arrival. Returns will need to arrive to us by the 15th day after receiving your authorization number.  Items not returned in original condition will be charged a restocking fee.  We determine the restocking fee based on condition returned and there are no exceptions to this policy.  Items returned in original condition will be refunded in full minus original shipping fee.  Items that shipped with free shipping will be refunded in full if returned in original condition.